Frequently Asked Questions

Unfortunately not. We have however a DEMO account where you can get access to look around yourself. To gain access, drop us a line at >hello # lostlogic.io< !

For the service to be provided - we require Delegated Owner access to every property you want us to manage. This is the only permissions level which allows us to manage adding / removing users

You can either give us access to a google account you procure for us, or you can grant access to one of our accounts.

From time to time we need to reauthenticate - which is the reason for Lost Logic needing to have login credentials to the managing account.

We store only the metadata necessary to provide the service:

• List of Search Console properties you've connected
• User permission data (who has access, at what permission level)
• Audit logs of actions taken within LostLogic
• List of identified subdomains

We do NOT store: Search queries, CTR data, impressions, website content, or personal data beyond account management needs.

We delete all your property and user data within 90 days of cancellation, in compliance with GDPR Article 5 (storage limitation).

You'll receive a confirmation email once deletion is complete. You can also request immediate deletion by contacting support.

No. LostLogic only manages user permissions within Google Search Console. We cannot:

• Modify your website content or code
• Submit sitemaps or request indexing
• Change Search Console settings (verification, crawl rate, etc.)
• Access other Google services (Analytics, Ads, Tag Manager)

The only actions we can take are adding or removing users and reading permission data.

Not at the moment. LostLogic is a tool designed for end-user, to empower SEO teams, Data Protection Officers, CMOs and CTOs in GSC access management.

Scans run weekly (every Monday morning). When a new unauthorized owner is detected, you receive an email alert within minutes of the scan completing.

We're onboarding teams carefully during private beta to:

• Ensure enterprise-grade stability before general availability
• Gather feedback to refine features based on real-world usage
• Provide white-glove onboarding for early adopters
• Lock in early adopter pricing for waitlist members (even if we raise rates later)

Expected general availability: Q4 2026

Within 3 business days, we'll:

1. Review your application and property volume
2. Send you a personalized onboarding timeline
3. Provide access to our Search Console Security Audit Checklist
4. Schedule a 15-minute demo (optional)

Early adopters get locked-in pricing and priority support.

Yes. LostLogic is built with GDPR compliance as a core requirement:

• Data minimization: We only collect what's necessary to provide the service
• Purpose limitation: Data is used only for Search Console access management
• Storage limitation: Data is deleted within 90 days of account cancellation
• Security of processing (Article 32): Encryption in transit and at rest, OAuth 2.0 authentication
• User rights: Access, rectification, erasure, and data portability on request

Our infrastructure is hosted within EU region, and we maintain detailed processing records for audit purposes.

All data is stored in data centers within the European Union. We do not transfer data outside the EU.

Data security measures include:

• Encryption in transit
• Encryption at rest
• Access controls and audit logging
• Regular security assessments

Yes. Enterprise customers receive a signed DPA as part of their contract. The DPA covers:

• Scope of processing activities
• Data security measures
• Sub-processor disclosure
• Data breach notification procedures
• Audit rights

Contact us at legal@lostlogic.com to request a DPA review before signing up.

In the unlikely event of a data breach:

• You'll be notified within 24 hours of detection
• We'll provide details on what data was affected
• We'll outline remediation steps taken
• We'll comply with all GDPR breach notification requirements